Privacy Policy
Your privacy matters to us. This policy explains how Eluthoryplatform collects, uses, and protects your personal information when you use our investment strategy platform.
Last Updated: January 15, 2025
Information We Collect
When you use Eluthoryplatform's investment strategy platform, we collect various types of information to provide you with personalized financial guidance and educational resources. This includes personal identification information such as your name, email address, phone number, and postal address when you create an account or contact us for support.
- Personal identifiers including name, email, phone number, and address
- Financial information relevant to investment planning and risk assessment
- Usage data including pages visited, time spent on platform, and feature interactions
- Device information such as IP address, browser type, and operating system
- Communication records including support tickets and feedback submissions
We also collect technical information automatically through cookies and similar technologies. This helps us understand how you interact with our platform and improve your experience with our investment education tools and resources.
How We Use Your Information
Eluthoryplatform uses your personal information primarily to deliver educational content about investment strategies tailored to your interests and experience level. We analyze your interaction patterns to recommend relevant learning materials, webinars, and resources that align with your financial education goals.
Your information helps us personalize your learning journey on our platform. We use demographic and preference data to suggest appropriate investment education modules, connect you with relevant market insights, and ensure the content you receive matches your current knowledge level and interests.
Purpose | Data Used | Legal Basis |
---|---|---|
Account Management | Name, Email, Contact Details | Contract Performance |
Educational Content Delivery | Usage Data, Preferences | Legitimate Interest |
Platform Improvement | Analytics, Feedback | Legitimate Interest |
Customer Support | Communication Records | Contract Performance |
Information Sharing and Disclosure
Eluthoryplatform does not sell, rent, or trade your personal information to third parties for marketing purposes. We maintain strict controls over data sharing and only disclose information in specific circumstances outlined in this policy.
We may share anonymized, aggregated data that cannot identify individual users with research partners or industry analysts to contribute to broader financial education research. This data helps improve investment education methodologies and platform effectiveness across the industry.
In cases where we work with trusted service providers to deliver our educational services – such as email delivery systems, analytics platforms, or customer support tools – these partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to Eluthoryplatform.
Legal Disclosure Requirements
We may disclose personal information when required by Australian law, court orders, or regulatory requests from financial authorities. We will notify you of such disclosures unless legally prohibited from doing so.
Data Security and Protection
Eluthoryplatform implements multiple layers of security to protect your personal information. Our systems use industry-standard encryption protocols to secure data transmission and storage. All financial education records and personal data are stored on secure servers with restricted access controls.
We regularly conduct security audits and updates to our protection systems. Our team follows strict data handling procedures, and access to personal information is limited to employees who need it to perform their job functions. All staff undergo privacy and security training as part of their ongoing professional development.
While we implement robust security measures, no system is completely immune to threats. We continuously monitor for potential vulnerabilities and have incident response procedures in place. If a security breach affects your personal information, we will notify you promptly and provide guidance on protective measures you can take.
Your Privacy Rights
Under Australian privacy laws, you have several rights regarding your personal information held by Eluthoryplatform. You can request access to the personal data we maintain about you, including details about how it's being used and who it's been shared with.
- Request a copy of all personal information we hold about you
- Correct inaccurate or outdated information in your account
- Delete your account and associated personal data
- Restrict processing of your information for specific purposes
- Object to automated decision-making processes
- Withdraw consent for data processing where applicable
To exercise these rights, contact our privacy team using the information provided at the end of this policy. We will respond to your request within 30 days and may require identity verification to protect your information from unauthorized access requests.
Data Retention and Deletion
Eluthoryplatform retains your personal information only as long as necessary to provide our educational services and comply with legal obligations. Account information and learning progress data are typically maintained while your account remains active and for up to three years after account closure.
Communication records and support tickets are retained for five years to help us improve our services and resolve any future issues. Financial education certificates and completion records may be kept longer to verify your educational achievements if needed.
When we delete your information, we use secure deletion methods to ensure data cannot be recovered. Some information may remain in backup systems for up to 90 days after deletion, but this data is not accessible for normal business operations and is automatically purged according to our backup retention schedule.
Cookies and Tracking Technologies
Eluthoryplatform uses cookies and similar technologies to enhance your experience on our investment education platform. Essential cookies are necessary for basic platform functionality, including maintaining your login session and remembering your course progress.
Analytics cookies help us understand how users interact with our educational content, which sections are most valuable, and where we can improve the learning experience. This information is collected anonymously and helps us optimize our curriculum and platform design.
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some platform features. We provide detailed cookie management options in your account settings where you can customize which non-essential cookies you allow.
International Data Transfers
Eluthoryplatform primarily processes and stores data within Australia. However, some of our trusted service providers may be located overseas, including cloud storage providers and analytics services that help us deliver our educational platform.
When we transfer data internationally, we ensure appropriate safeguards are in place through contractual protections, adequacy decisions, or certification schemes. We only work with providers who demonstrate strong privacy protections and compliance with international data protection standards.
You have the right to request information about any international transfers of your data and the safeguards we have implemented. If you have concerns about international data processing, you can contact our privacy team to discuss available options.
Children's Privacy
Eluthoryplatform's investment education platform is designed for adults and we do not knowingly collect personal information from individuals under 18 years of age. Our registration process includes age verification to ensure compliance with this policy.
If we discover that we have inadvertently collected information from someone under 18, we will delete that information immediately. Parents or guardians who believe their child has provided personal information to Eluthoryplatform should contact us immediately so we can remove the information from our systems.
Policy Updates and Changes
This privacy policy may be updated periodically to reflect changes in our practices, services, or legal requirements. We will notify registered users of significant changes via email and update the "Last Updated" date at the top of this policy.
For minor updates that don't materially affect your rights or our data practices, we may update this policy without individual notification. We encourage you to review this policy periodically to stay informed about how we protect your information.
Continued use of Eluthoryplatform's platform after policy updates constitutes acceptance of the revised terms. If you disagree with changes to our privacy practices, you may close your account or contact us to discuss your concerns.
Contact Us About Privacy
If you have questions about this privacy policy or how Eluthoryplatform handles your personal information, our privacy team is available to help.
Email: info@Eluthoryplatform.com
Phone: +61 432 430 170
Address: Lvl 1, 46 Denham St, Rockhampton, QLD, 4700, Australia
We aim to respond to all privacy inquiries within 5 business days. For urgent privacy concerns, please call our office during business hours.